FixFast — Introduction & Product Overview

What is FixFast?

FixFast is an Alert & Incident Intelligence platform that helps engineering teams:

• Reduce alert noise
• Understand incidents clearly
• Explain why incidents happened
• Learn from recurring operational issues

FixFast focuses on clarity and trust. Every alert grouping, incident, and summary is explainable — no black boxes.

Who FixFast Is For

FixFast is designed for:

• SRE teams
• Platform engineering teams
• DevOps teams
• Reliability and operations teams

It works best for teams using Grafana Alertmanager and collaborating via Slack or webhooks.

How FixFast Works (High Level)

• Alerts are received from Grafana Alertmanager.
• Related alerts are grouped into incidents.
• Each incident includes a clear explanation.
• Over time, FixFast identifies patterns and trends.
• Teams use these insights to reduce repeat incidents.

Core Product Areas

FixFast is organized into two main product areas:

• Alert Intelligence — detect and resolve issues.
• Incident Pattern Intelligence — analyze and prevent repeats.