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alert-to-incident-grouping.md

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Alert → Incident Grouping

FixFast groups alerts into incidents using deterministic rules:

  • Fingerprints: Primary key for grouping similar alerts.
  • Time windows: Align alerts within a defined window to avoid flapping.
  • Service & environment context: Prevents unrelated services or regions from merging.

How grouping decides

  • If fingerprint, service, and environment align inside the window, alerts join the same incident.
  • Out-of-window or mismatched context stays separate to avoid false merges.

Tips

  • Keep fingerprints stable per alert type.
  • Tune time windows per source if flapping occurs.
  • Ensure environment labels are present for every alert.
FixFast — Alert & Incident Intelligence